Q4 – Shipping update

Published on December 18, 2020

This is a site wide message – to all, 10,000+ pre order customers.

Please accept our apologies as we announce we will not be shipping before Christmas. We found out this week that TT Electronics our trusted manufacturing partner had an issue with the production line. We worked hard all week to come up with solutions with them and have been working literally through the night to find a fix. Sadly we are now out of options as TT Electronics and WIFIPLUG closes over the Christmas and New Year period.

We will be back at it full throttle on Jan 5th and we will endeavour, with TT, to fix this issue in the first week back in the New Year.

We understand how frustrating this announcement will be to the thousands of you who have trusted us to deliver your products, believe us, and we are just as frustrated.

I hope to be sending more good news at the very start of the year.

In the meantime, have a great Christmas and a Happy New Year.